YOUR WORKSPACE
Support overview
Work with emails in Outlook. Bring ticket details, history, and reporting together in DeskTrail.
Use your Microsoft work account. Your administrator must grant access first. New organizations start with an administrator invitation.
Installation help
The button opens Outlook add-ins in a new tab. Select My add-ins → Add a custom add-in → Add from file. Use DeskTrail's installation file (XML).
Support overview
Assignment
Operator categories in Outlook.
Ticket categories
Additional categorization in DeskTrail.